Last updated: November 2025

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you visit our website and use our contact form. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

We are Eulio Studio Ltd, a design and innovation consultancy. For data protection legislation, we are the data controller of your personal information.

If you have any questions about this privacy policy or how we handle your personal data, please contact us using the details provided at the end of this policy.

The information we collect

We only collect personal information that you voluntarily provide to us through our contact form. This includes:

• Your name

• Your email address

We do not collect any other personal information through our website. We do not use cookies or any other tracking technologies.

How we collect your information

We collect your personal information only when you voluntarily submit it through our contact form. We do not collect information automatically or through any tracking technologies.

Legal basis for processing

We process your personal information based on your consent, which you provide by submitting our contact form. Additionally, we may process your information where it is necessary for our legitimate interests in responding to your enquiry and providing information about our services.

How we use your information

We use the information you provide solely for the following purposes:

• To respond to your enquiries and communications

• To provide information about our services that you have requested

• To maintain records of our communications for business purposes

We will not use your information for any other purposes without obtaining your explicit consent.

Sharing your information

We do not sell, trade, or otherwise transfer your personal information to third parties. We will only share your information in the following limited circumstances:

• When we have your explicit consent to do so

• When required by law or to comply with legal obligations

• To protect our rights, property, or safety, or the rights, property, or safety of others

How long we keep your information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Typically, we will keep your contact information for up to two years from our last communication with you, unless you request earlier deletion or we have a legitimate business need to retain it for a longer period.

Data security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your rights

Under UK GDPR, you have the following rights regarding your personal information:

Right of access

You have the right to request a copy of the personal information we hold about you.

Right of rectification

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

Right of erasure

You have the right to request that we delete your personal information in certain circumstances.

Right to restrict processing

You have the right to request that we restrict the processing of your personal information in certain circumstances.

Right to data portability

You have the right to request that we transfer your personal information to you or to another organisation in a structured, commonly used, and machine-readable format.

Right to object

You have the right to object to our processing of your personal information in certain circumstances.

Right to withdraw consent

Where we process your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

Cookies and tracking

Our website does not use cookies or any other tracking technologies. We do not collect any information about your browsing behaviour or device automatically.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website with a new 'last updated' date.

Contact us

If you have any questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:

Email: ben.serbutt@eulio-studio.com

Post: Flat 19, 33 Westwood Hill, London SE26 6NX.

Complaints

If you are not satisfied with how we have handled your personal information or if you believe we have not complied with data protection law, you have the right to complain to the Information Commissioner's Office (ICO).

Information Commissioner's Office

Website: www.ico.org.uk

Telephone: 0303 123 1113

Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF